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Toilet seat FAQ



The hinges are going rusty - what can I do?


Before doing anything else please clean the hinges thoroughly with a soft cloth and hot soapy water. It is possible that the brown appearance has been caused by dirt and cleaning will solve the problem.


However, the hinges may be rusty as a result of the use of abrasive or corrosive cleaning materials, especially bleach products and splashes of urine that have not been cleaned off.


These will attack the hinges and cause permanent damage which it is impossible to repair.  Villeroy & Boch will not entertain complaints due to the use of abrasive cleaners as very clear instructions not to use these are included with every seat.  New hinges can be obtained from your dealer.



How do I clean my toilet seat?


Please use a mild soap solution (no chlorine based or other abrasive/corrosive cleaners) and then dry seat and hinges with a soft cloth. If you have a wooden seat please do not put the cover down until seat and cover are completely dry. Seat and hinges should not get in contact with the cleaner for the pan itself so please make sure that seat and cover are in an upright position until all the cleaner has been flushed away. (If your toilet seat has the “Quick release” function, please remove the seat when cleaning your WC).


There are stains on my toilet seat – what has caused them?


Stains on the underside of the toilet seat or cover may occur due to a mixture of urine and hard water being left to dry on the seat.  Here again regular cleaning will prevent stains but they can be removed by firm rubbing with a soft cloth and hot soapy water. In some cases a non-abrasive car polish may help to remove such stains.


My toilet seat is discoloured – why is this?


Pressalit toilet seats are made from high quality duroplast.  The colour of the seat is ingrained, i.e. the colour goes right through the material rather than being just on the surface.  With proper care there should be no discolouration at all.  However, if the toilet pan is cleaned with chlorine based products (bleach) the vapour may cause discolouration of the underside of the seat and cover.  If this occurs treatment with a non-abrasive car polish may repair the damage but the influence of chlorine over a long period of time may cause irreparable damage.

New spare and seats can be ordered from WWW.BATHROOMSTUDIO.COM